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Old 03-28-2007, 05:26 AM   #1 (permalink)
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Default Voting with your wallet part #2

What does it take for an established skate company to continually earn your repeat business?
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Old 03-28-2007, 05:56 AM   #2 (permalink)
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Default Re: Voting with your wallet part #2

Produce slide wheels... or pucks...

consistent Improvement.
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Old 03-28-2007, 05:58 AM   #3 (permalink)
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Default Re: Voting with your wallet part #2

Friendly, prompt service and reasonable prices.
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Old 03-28-2007, 06:06 AM   #4 (permalink)
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Default Re: Voting with your wallet part #2

Not much - consistancy. Decent delivery time. Reasonable pricing - not stupid cheap or anything, you gotta make money.
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Old 03-28-2007, 06:38 AM   #5 (permalink)
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Default Re: Voting with your wallet part #2

pretty much consistency, I used Santa Cruz wheels for years because I like the feel of the urethane, The same is true for me with Indy trucks
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Old 03-28-2007, 06:56 AM   #6 (permalink)
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Default Re: Voting with your wallet part #2

Boe took the Words right out of my mouth.
Ok I'll add this, free stuff like PIE!
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Old 03-28-2007, 08:18 AM   #7 (permalink)
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Default Re: Voting with your wallet part #2

For me, it's mainly performance. I'm not rich--far from it--but I have enough money to buy exactly what I want now and then. So if someone makes a superior wheel, truck, deck, bearing, precision spacers (cough, cough ), etc., then I am willing to pay for it. Beyond that, I try to look for a certain level of integrity. Example: Comet skateboards tries to be environmentally responsible in all their materials and processes.
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Old 03-28-2007, 08:28 AM   #8 (permalink)
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Default Re: Voting with your wallet part #2

consistent products that talk to all aspects of skating, with ingenuity and personality in design.

tracker comes to mind, as does abec11/retro
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Old 03-28-2007, 08:56 AM   #9 (permalink)
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Default Re: Voting with your wallet part #2

definitely consistency...they have to maintain good quality and good standing with skaters
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Old 03-28-2007, 09:42 AM   #10 (permalink)
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Default Re: Voting with your wallet part #2

having the nerve to continue carrying products that work well. several companies have lost my respect by following trends. If it ain't broke, why fix it?
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Old 03-28-2007, 09:43 AM   #11 (permalink)
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Default Re: Voting with your wallet part #2

Quality control, good design, and reasonable business practices. I'm also broke, so price has to matter too.
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Old 03-29-2007, 10:12 PM   #12 (permalink)
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Default Re: Voting with your wallet part #2

Keep putting out quality products. keep pushing the innovation. Putting work and money back into skateboarding to keep it going and make it better like sponsoring contests and helping with getting skateparks or fighting anti-skate laws. Just for starters.
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Old 03-29-2007, 10:28 PM   #13 (permalink)
 
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Default Re: Voting with your wallet part #2

Like jhelm007 said, Quality control. Ensuring quality is kept in all aspects: company, products and service.
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Old 03-30-2007, 12:28 AM   #14 (permalink)
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Default Re: Voting with your wallet part #2