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  1. #1
    Fresh Fish will8395's Avatar
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    Unhappy apollo 11 problems

    hey all

    i needed some wheels to learn to slide on, so i ordered some cheapo bullets from
    Apollo 11 skate shop (Cheap skateboards longboards bearings longboard skateboard shops skateboarding shop longboarding decks skate wheels seismic Lush UK)
    i searched for them in these forums before buying, and i could only find praise for them.

    i ordered my wheels last monday, and they still havent turned up. calls to the company just ring out, and they dont respond to email either

    has anyone had any dealings with them that havent gone so good? i hate to badmouth them here, but i paid for those wheels, and if there was a problem with my order, then they could at least get in contact...


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  3. #2
    Fresh Fish rockafella06's Avatar
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    Default Re: apollo 11 problems

    Having ordered quite a few sets of wheels, trucks, and a complete setup to my own spec. I have had no trouble with them. Hope it works out well for you and your wheels
    . Lush Spooky - Randal 180's - 65mm No Skoolz
    . Lush Revolution - Randal 180's - Lemon Zigs
    . Z-Flex - Jay Adams Reissue - 32" in Purple - Tracker Darts - 62mm Black Krypto's
    . Lush Bahari - Holey trucks - 70mm Lush Avalanche
    . Scrub Lion Canyon Pro - BeUnlimited - and street decks aplenty

  4. #3
    Fresh Fish will8395's Avatar
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    Default Re: apollo 11 problems

    Quote Originally Posted by rockafella06 View Post
    Having ordered quite a few sets of wheels, trucks, and a complete setup to my own spec. I have had no trouble with them. Hope it works out well for you and your wheels
    cheers for the post, its reassuring to know i havent been scammed, just wish their customer service was better :P
    i'll keep trying to get in contact with them, its a shame they arnt on the fish though

  5. #4
    Capo di Tutti Posto Cann0n's Avatar
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    Default Re: apollo 11 problems

    How are they being sent? Did you pay for next day or something? It's the weekend. Some companies aren't open on weekends.

    Chances are, the didn't leave the store until Tuesday, sat in the mail room until Wednesday morning, spent three days on a truck traveling across the county, another day sitting in a mail room, and then finally in a truck to your house.

    Patients padewan.
    Cann0n
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    Quote Originally Posted by skatethesprings View Post
    helmets are great, but they don't "save your life"

  6. #5
    Addicted Cruiser permaculture's Avatar
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    Default Re: apollo 11 problems

    Quote Originally Posted by Cann0n View Post
    spent three days on a truck traveling across the county
    Probably not, seeing as this is in the UK.

  7. #6
    Concrete Kahuna robert borek's Avatar
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    Default Re: apollo 11 problems

    they have an awful habit of not telling you when something isnt in stock. and simply waiting untill it is and presuming you wont mind.
    www.vandem-mfg.com

  8. #7
    Capo di Tutti Posto Cann0n's Avatar
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    Default Re: apollo 11 problems

    Quote Originally Posted by permaculture View Post
    Probably not, seeing as this is in the UK.
    I guess the only thing to do is wait longer.
    Cann0n
    _________
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    the ian tilmann foundation | northeast florida skateboarding alliance
    ground force olympians | phantom garage assassins | keystone heights danger riders
    duval wheels | roggs | bombsquad
    riptide bushings | caliber trucks | rey trucks
    sporting-sail | light-riser | south butt slide pucks
    pistol pete productions | lyfe headwear | g7

    silverfish wiki

    Quote Originally Posted by skatethesprings View Post
    helmets are great, but they don't "save your life"

  9. #8
    Addicted Cruiser Ilikecheese's Avatar
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    Default Re: apollo 11 problems

    I bought some holeys and they never arrived, don't want to scare ya but that's just my experience. Equally I have heard people who love apollo 11 say they will never go anywhere else. the bullets look sick at a great price though.
    Quote Originally Posted by GrassDiver View Post
    Longboarding is for people who live outside the box.

    Most people get on little treadmills, and accept their little food pellets, and have no imagination, and don't understand life is passing them by, they just assimilate and accept the system, and wake up one day an old man, and have never really lived - it's kinda sad.

    Make every day count, it's a beautiful world out there, and it will all be over before you know it.

  10. #9
    Addicted Cruiser Looptail's Avatar
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    Default Re: apollo 11 problems

    Their website is a mess and confusing;
    Items are listed several times with differing prices;
    They do the strangest combo deals on things that should never be used together;
    Every deck I ever click on is sold out;
    When I emailed them to ask for an accurate quote on a bunch of stuff (due to showing several prices), they never got back to me.

    They're obviously too busy or disorganized to stay on top of things.
    So I helped them out by buying my stuff elsewhere.

    [edit] But you'll probably be fine.
    Remember, it's effectively a 4-day weekend over Easter. And then the postal service has to catch up with the backlog that creates....but not until they return to work on Tuesday.

    Timing is everything.
    Don't Spook The Horse.

  11. #10
    Fresh Fish will8395's Avatar
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    Default Re: apollo 11 problems

    hmm, its been 2 weeks today since i ordered... maybe im just too used to buying from major stores where it gets to your house before you can blink

    even if i get my wheels though, next time i'll be buying from somebody who can be bothered to pick up the phone...

    learning to slide on 70mm 78a wheels is NOT fun, but thats what im having to do atm

  12. #11
    Fresh Fish longboardscotland's Avatar
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    Default Re: apollo 11 problems

    Keep trying to call them. I've bought loads of stuff from them but once when I bought a set of Khiro bolts they never arrived and were apparently sent out 3 times (I think not...). They refunded me on that one.

    Just think of the slides you'll be able to pull on hard wheels once you've mastered them on 78's though.
    Join the longboardscotland facebook group - http://www.facebook.com/#!/group.php?gid=18386859728

  13. #12
    Fresh Fish will8395's Avatar
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    Default Re: apollo 11 problems

    im going to spend today harrasing them as much as possible then
    i'll post results here

  14. #13
    Concrete Kahuna gavmck's Avatar
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    Default Re: apollo 11 problems

    They're currently moving shop which could explain why the phone is out. Emails don't often get responded to... hmmm... Pretty sure your stuff will turn up eventually, I've ordered from them loads.
    Longboard-Sessions.co.uk - UK Longboarding

    Canterballs-Longboarding.co.uk - Shredding near Canterbury

    DangerousDecks.co.uk - lifting the gloom from an increasingly restricted, post finacial-apocalypse Britain

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  15. #14
    Longskateaholic saltun's Avatar
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    Default Re: apollo 11 problems

    Quote Originally Posted by gavmck View Post
    They're currently moving shop which could explain why the phone is out. Emails don't often get responded to... hmmm... Pretty sure your stuff will turn up eventually, I've ordered from them loads.

    Second that, Ive bought a few bits and bobs from them over the years. They do take forever to send stuff, but it will eventually arrive with you.

    CHILL WINSTON
    Old bull and young bull on top of a hill.
    Young bull screams with excitement " Old bull, old bull, QUICK come look ".
    Old bull walks over and can see hundreds of female cows.
    " Quick old bull, QUICK, lets run down the hill and shag a cow".
    Old bull turns calmly / slowly and says " why run down the hill and £uck a cow, lets walk down and £uck them all!!"

  16. #15
    Stoked! Hatchoo's Avatar
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    Default Re: apollo 11 problems

    I'm surprised they actually took your money...I thought they only charged your card when they dispatched the goods. I've been waiting for 26 days now for an order, and have had no response to emails or phone calls, irritating yes...but I haven't been charged anything for the wait.

    The general consensus of opinion seems to be that they're moving premises in Falmouth at the moment. Whilst I can imagine that might screw things up a bit, if they're not able to process orders within a reasonable time period at the moment, they ought to say so on their website to stop people from wasting their time.

    They're just the sort of buisness longboarders ought to be supporting but they're not doing themselves any favours at the moment.

  17. #16
    Fresh Fish Jazz Potato's Avatar
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    Default Re: apollo 11 problems

    Theve got a bunch of cool stuff that you cant seem to get elswhere in the Uk, and ive been wanting to buy things from them on a number of occasions over the last year or so, but as they dont answer emails or phonecalls they've missed out on a fair bit of business from me, which seems like an odd business plan, and pisses me off.

  18. #17
    Fresh Fish will8395's Avatar
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    Default Re: apollo 11 problems

    they havent actually taken any money from the card yet, but we just had to cancel it.
    the fact that their customer service is so useless (whether they are moving shop or not) means that i cant get hold of them to tell them this.
    so im going to have to wait until they try to process the order. they'll be forced to contact me because it wont go through.
    this whole thing is so boring now and i just cant be arsed.
    properly screwed up my chances of me being able to buy from other online board stores as well

    cheers apollo

  19. #18
    Fresh Fish longboardscotland's Avatar
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    Default Re: apollo 11 problems

    Quote Originally Posted by will8395 View Post
    properly screwed up my chances of me being able to buy from other online board stores as well

    cheers apollo
    How come???
    Join the longboardscotland facebook group - http://www.facebook.com/#!/group.php?gid=18386859728

  20. #19
    Concrete Kahuna gavmck's Avatar
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    Default Re: apollo 11 problems

    You wanted bullets?

    I've only had great service from Matt here Longboards | 65-75mm | Bullet 66 CD's | Longboard:Source
    Longboard-Sessions.co.uk - UK Longboarding

    Canterballs-Longboarding.co.uk - Shredding near Canterbury

    DangerousDecks.co.uk - lifting the gloom from an increasingly restricted, post finacial-apocalypse Britain

    UrsusIllustration.com - Hand painted atire est. 1984

    Heretic Trucks - Question everything you know

  21. #20
    Fresh Fish will8395's Avatar
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    Default Re: apollo 11 problems

    Quote Originally Posted by longboardscotland View Post
    How come???
    well now i have to convince my parents this wont happen everytime i order stuff from online board shops

    Quote Originally Posted by gavmck View Post
    You wanted bullets?

    I've only had great service from Matt here Longboards | 65-75mm | Bullet 66 CD's | Longboard:Source
    and they have some holeys there too been looking around for them
    cheers gav, im going to be ordering from there as soon as i finish the convincing

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